Privacy Policy
Last updated: June 4, 2025
This privacy notice for Lampe FLIX ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at lampeflix.com, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have questions, please contact us at [email protected].
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On to Process Your Personal Information?
- When and With Whom Do We Share Your Personal Information?
- Do We Use Cookies and Other Tracking Technologies?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do United States Residents Have Specific Privacy Rights?
- Do Other Regions Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, or Delete the Data We Collect From You?
1. What Information Do We Collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It may include:
- Names
- Phone numbers
- Email addresses
- Contact preferences
- Billing addresses
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the associated security code. All payment data is stored by Stripe. You may find their privacy notice here: https://stripe.com/fr-us/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect, including your IP address, device information, browser type, and activity in the Services.
- Device Data. Information about your computer, phone, tablet, or other device you use to access the Services.
- Location Data. Information about your device’s location, which can be either precise or imprecise. You can opt out by refusing access or disabling your location setting on your device.
2. How Do We Process Your Information?
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. With your consent, we may also process your information for other purposes.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and the fulfilment of our Services to the user.
- To request feedback.
- To send you marketing and promotional communications, in line with your marketing preferences. You can opt out at any time.
- To deliver targeted advertising, tailored to your interests, location, and more.
- To evaluate and improve our marketing and promotional campaigns.
- To protect the vital interests of an individual.
3. What Legal Bases Do We Rely On to Process Your Personal Information?
In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK
The GDPR and UK GDPR require us to explain the valid legal bases we rely on:
- Consent. You can withdraw your consent at any time.
- Performance of a Contract.
- Legitimate Interests, e.g. sending information about special offers, developing personalized advertising, understanding how our users use our Services.
- Legal Obligations.
- Vital Interests.
If you are located in Canada
We may process your data if you have given express or implied consent, which you may withdraw at any time. In certain exceptions (fraud detection, business transactions, court orders, journalistic purposes) processing may be permitted without consent.
6. How Long Do We Keep Your Information?
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice, unless otherwise required by law.
We will not retain your personal information for longer than 90 days for any of the purposes stated in this notice. Once retention is no longer necessary, we will delete or anonymize your data, or securely isolate it if deletion is not possible.
7. How Do We Keep Your Information Safe?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
Despite our safeguards, no electronic transmission over the internet can be guaranteed to be 100% secure. Any transmission of your personal information is at your own risk.
8. Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to their use of the Services. If we become aware of data collected from users under 18, we will deactivate the account and delete such data. Contact: [email protected]
9. What Are Your Privacy Rights?
In short: In some regions (EEA, UK, Switzerland, Canada), you have rights that allow you greater access to and control over your personal information.
These include the right to request access, correction, erasure, restriction of processing, data portability, and to object to automated decision-making. You may lodge a complaint with your local data protection authority at any time.
Withdrawing your consent: You may withdraw your consent at any time by contacting us at [email protected].
Opting out of marketing: You can unsubscribe from our marketing communications at any time using the unsubscribe link in the emails we send.
10. Controls for Do-Not-Track Features
As no uniform technology standard for recognizing and implementing Do-Not-Track ("DNT") signals has been finalized, we do not currently respond to DNT browser signals.
11. Do United States Residents Have Specific Privacy Rights?
In short: If you are a resident of California, Colorado, Connecticut, or Virginia, you have certain rights regarding access to your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
Categories B and D are each retained for 90 days. We have not sold any personal information for a business or commercial purpose in the past 12 months, but we have disclosed Category B to third parties for a business purpose.
California Residents
Under the "Shine the Light" law, you may request information about our disclosure of personal data to third parties once a year, free of charge. To exercise your CCPA rights, contact us at https://lampeflix.com/contact or [email protected]. We will not discriminate against you for exercising your rights.
Colorado, Connecticut, and Virginia Residents
Under the CPA, CTDPA, and VCDPA, you have the right to confirmation, access, correction, deletion, data portability, and to opt out of profiling. Submit requests to [email protected] or https://lampeflix.com/contact. We will respond within the legally required timeframe (generally 45 days), and you have the right to appeal our decision.
12. Do Other Regions Have Specific Privacy Rights?
In short: Depending on the country you live in, you may have additional rights.
Australia and New Zealand
We process your data under the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020. You have the right to access and correct your data and may lodge a complaint with the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.
Republic of South Africa
You have the right to access and correct your data at any time. Complaints may be filed with the South African Information Regulator.
13. Do We Make Updates to This Notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We will prominently post any material changes.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at the address listed in our Imprint.
15. How Can You Review, Update, or Delete the Data We Collect From You?
Depending on the laws of your country, you may have the right to request access to, correct, or delete your personal information. To request this, please visit https://lampeflix.com/contact.